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About Hillside

Hillside is one of the oldest family and youth non-profit human services organizations in the United States. We provide child welfare, mental and physical health, youth development, juvenile justice, special education and developmental disabilities services across central and western New York and Prince George’s County, MD. Annually, Hillside serves nearly 11,000 youth, adults and families in need.

Our work is guided by the deeply held belief that healthy children and strong families with opportunities to succeed are the foundation of any thriving community. Hillside puts this belief into practice every day, working closely with children, adults and families whose challenges threaten their ability to realize their full potential.

We’re committed to delivering the right care, in the appropriate setting — whether in residential treatment settings, schools, homes or the workplace — and to measuring the impact of our work to ensure the best possible outcomes.

Each and every day, we are committed to being a partner and resource to the families and communities we serve.

Mission

What we do

Hillside provides community-based services, education, and residential treatment to positively impact lives, in partnership with youth and families who have experienced trauma.

Vision

The impact of our work

Youth and families overcoming challenges to heal and thrive in their communities.

Values

How we approach our work

Caring, Inclusion, and Excellence.

Philosophy of Service

Hillside is family-driven, youth-guided, trauma-informed, and culturally competent.

Commitment to

Diversity, Equity & Inclusion

Hillside creates an inclusive environment where we leverage our diversity to build a strong, equitable community. Learn more about DE&I at Hillside

A History of Caring

In 1837, a small group of women opened the Rochester Orphan Asylum with the intention of meeting the needs of vulnerable children. More than 180 years later, that transformational act of caring has grown in scope and complexity—but Hillside’s core mission of service is stronger than ever.

By gradually expanding our reach and the coordinated nature of our programs, Hillside has continuously evolved to meet the changing needs of the communities with whom we partner.

HILLSIDE HISTORICAL ARCHIVES The University of Rochester houses the Hillside Children’s Center Papers, with more detailed history of our organization dating back to Hillside’s founding on February 28, 1837.

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