For Families

For Individuals / Families: Coordinated Care for Improved Health

Whether you are caring for yourself or a child, dealing with one or more chronic conditions can be overwhelming. From navigating the complex world of healthcare to understanding the full range of services that may be available, it’s not unusual to wonder if the right mix of services is being provided.

Hillside Care Management provides effective coordination of any and all services that an eligible youth or adult may need, including behavioral health, medical and social services, and more. Once you or your child is enrolled, the Care Manager will help make sure you understand the dimensions of care being provided, and that you have the information you need to make the best possible decisions regarding that care.

How Does Hillside Care Management Work?
An adult or child enrolled in the program is assigned a dedicated Hillside Care Manager. That person will follow the progress of all treatments and services, and make sure all caregivers understand how their work fits into the participant’s health goals.

Hillside Care Management for Adults relies on a close partnership between the Care Manager and the individual participant. Care Management for Children is a family-driven service: the goals are set by you and other loved ones who know your child best.

Care Management FAQs

Do I need to change doctors or therapists?
Your Hillside Care Manager joins your existing team of doctors, specialists and therapists, so there’s no need for you to change any providers. This ensures you have the information you need to make the best healthcare decisions.

How often do I meet with the Care Manager?
How often you connect with your Care Manager will depend on the needs of the participating adult or child. But your Care Manager can always be your first phone call whenever you have a health-related question.

What does Hillside Care Management cost?
These services are free of charge for any Medicaid-enrolled individual whose qualifying conditions meet the program’s eligibility criteria.

What are the eligibility requirements for Hillside Care Management services?
Visit the Eligibility Criteria page for more information.

Questions? Call Today


  • Now Available for Adults and Children
  • Free for Qualifying Medicaid-Eligible Individuals