Dawn Rice has been employed by Hillside for 21 years beginning in 1984 as the Director of Personnel. She has a Bachelor of Arts degree from Rochester Institute of Technology (RIT) in Business with a Human Resources Major and with 30 credit hours toward an Masters in Business Administration, also at RIT. Responsibilities have included over the years, HR, Quality, Risk/Safety Management, Employee Health and Infection Control, Learning Institute, Compliance with Regulations and Standards, and Cultural Diversity. She is currently the Chief Standards Officer with responsibility for accreditation, compliance, and risk and safety management.